GOLDCOASTFUTONS.COM

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Consumer Agreement
• Please note: THE COMPONENTS OF YOUR FUTON PACKAGE SHIP SEPARATELY! Frames typically ship from the manufacturer. Frames (1) ship within 2-6 business days. Mattresses are made to order. Mattresses ship within 3-15 business days. They ship direct from the factory. Futon covers also ship from their respective manufacturer. Futon covers (1) ship within 2-5 business days. Futon covers ordered with piping or any nonstandard sized cover (chair sizes, ottomans, etc..) ship in 3 -15 business days. Futon replacement hardware ships US Postal. If you need your items sooner than the estimated shipping time, please select "Fast Track" as your shipping method. This will get your items out quicker. Please plan to receive your items as they arrive. If you have any questions regarding the shipping or arrival times, please do not hesitate to call us. Gold Coast Futons cannot be responsible for error in choosing color, style or size of your futon frame or cover. Please take any necessary measurements BEFORE you place your order. In some cases, a partial store credit or a partial refund may be considered at the sole discretion of Gold Coast Futons. Gold Coast Futons replacement parts sold on our site are not returnable, exchangeable, or refundable. Please contact us if you have questions about a specific item or whether it may be returned. Once a product has been shipped, it cannot be cancelled. Please make sure all shipping information is accurate, including street address and zip code. If any information in your shipping address is incorrect, including your zip code, a rerouting or reship fee charged by most freight companies will be required from the purchasing customer before delivery. Please make immediate arrangements to receive your order once it arrives in your city. Orders held at freight terminals for an unreasonable length of time are subject to storage fees and is the sole responsibility of the purchasing customer. All shipments sent on freight carriers are delivered to the curbside only. Delivery personnel do not enter the home, garage, basement, etc. If you refuse your order, our standard return policy will be applied. Please note that the components of your futon package ship separately. Frames, mattresses, and covers are almost always shipped by each respective manufacturer. Futon frames are shipped in boxes to ensure safe arrival, therefore, assembly is required. (1) In stock



• Shipping & Delivery
• At this time, Gold Coast Futons ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. GoldCoastFutons.com ships to but is not limited to the following locations in CA. Adelanto, Adin, Agoura Hills, Agua, Dulce, Ahwahnee, Alameda, Alamo, Albany, Albion, Alhambra, Alpine, Altadena, Alturas, Amador City, Amboy, American Canyon, Anaheim Hills, Anaheim, Anderson, Angels Camp, Angelus Oaks, Angwin, Antioch, Apple Valley, Applegate, Aptos, Arcadia, Arcata, Armona, Arnold, Arrowbear Lake, Arroyo Grande, Artesia, Arvin, Atascadero, Atherton, Atwater, Auburn, Avalon, Avenal, Avery, Avila Beach, Azusa, Badger, Baker, Bakersfield, Baldwin Park, Ballard, Banning, Barstow, Bass Lake, Bear Valley, Beaumont, Belden, Bell, Bell Gardens, Bellflower, Belmont, Belvedere, Ben, Lomond, Benicia, Berkeley, Bermuda Dunes, Bethel Island, Beverly Hills, Bieber, Big Bear, Big Bear Lake, Big Pine, Big Sur, Biggs, Bishop, Blairsden, Bloomington, Blue Jay, Blue Lake, Blythe, Bodega Bay, Bodega, Bolinas, Bonita, Bonny, Doon, Bonsall, Bootjack, Boron, Borrego Springs, Boulder Creek, Boulevard, Bradbury, Brawley, Brea, Brentwood, Bridgeport, Brisbane, Broadmoor, Broderick, Brookdale, Brownsville, Buck Meadows, Buellton, Buena Park, Burbank, Burlingame, Burney, Buttonwillow, Cabazon, Calabasas, Calexico, Caliente, California City, California Valley, Calimesa, Calipatria, Calistoga, Calpine, Camarillo, Cambria, Camino, Campbell, Campo, Canby, Canoga Park, Canyon Country, Canyon Lake, Canyondam, Capistrano Beach, Capitola, Cardiff, Carlsbad, Carmel Valley, Carmel-by-the-Sea, Carnelian Bay, Carpinteria, Carson, Casmalia, Cassel, Castaic, Castro Valley, Castroville, Cathedral City, Catheys Valley, Cayucos, Cazadero, Cedarville, Central Valley, Ceres, Cerritos, Chatsworth, Chester, Chicago Park, Chico, Chinese Camp, Chino, Chino Hills, Chowchilla, Chula Vista, Citrus Heights, Claremont, Clayton, Clearlake, Clearlake Oaks, Clio, Cloverdale, Clovis, Coachella, Coalinga, Coarsegold, Cobb, Coleville, Colfax, Colma, Coloma, Colton, Columbia, Colusa, City of Commerce, Compton, Concord, Corcoran, Corning, Corona, Coronado, Corte, Madera, Costa Mesa, Cotati, Cottonwood, Coulterville, Covelo, Covina, Crescent City, Crescent Mills, Crestline, Cromberg, Crowley Lake, Cudahy, Culver City, Cupertino, Cuyama, Cypress, Daly City, Dana Point, Danville, Davenport, Davis, Death Valley, Del Mar, Del Rey Oaks, Delano, Desert Hot Springs, Diamond Bar, Dinuba, Dixon, Dorris, Dos Palos, Douglas City, Downey, Downieville, Doyle, Drytown, Duarte, Dublin, Duncans Mills, Dunlap, Dunnigan, Dunsmuir Earp, East Los Angeles, East Palo Alto, El Cajon, El Centro, El Cerrito, El Granada, El Monte, El Portal, El Segundo, El Toro, Elk, Elk Grove, Emeryville, Emigrant Gap, Encinitas, Encino, Escalon, Escondido, Etna, Eueka, Eureka, Exeter, Fair Oaks, Fairfax, Fairfield, Fall River Mills, Fallbrook, Farmersville, Fawnskin, Felton, Ferndale, Fields Landing, Fillmore, Firebaugh, Fish Camp, Folsom, Fontana, Foresta, Foresthill, Fort Bidwell, Fort Bragg, Fort Jones, Fortuna, Foster City, Fountain Valley, Fowler, Frazier Park, Freestone, Fremont, Fresno, Fullerton, Galt, Garberville, Garden Grove, Gardena, Gasquet, Gazelle, Georgetown, Geyserville, Gilroy, Glendale, Glendora, Glenhaven, Goleta, Gonzales, Gorman, Graeagle, Granada Hills, Grand Terrace, Grass Valley, Green Leaf, Greenfield, Greenville, Gridley, Groveland, Grover Beach, Guadalupe, Gualala, Guerneville, Gustine, Hacienda Heights, Halcyon, Half Moon Bay, Hanford, Happy Camp, Harbor City, Harmony, Hat Creek, Hawaiian Gardens, Hawthorne, Hayfork, Hayward, Healdsburg, Helena, Helendale, Hemet, Hercules, Hermosa Beach, Hesperia, Hidden Hills, Highland, Hillsborough, Hollister, Hollywood, Holtville, Homeland, Homewood, Hoopa, Hope Ranch, Hope Valley, Hopland, Hornitos, Horse Creek, Hughson, Humboldt, Huntington Beach, Huntington Park, Huron, Hydesville, Idyllwild, Imperial Beach, Imperial, Independence, Indian Wells, Indio,, Industry, Inglewood, Inverness, Inyokern, Ione, Irvine, Irwindale, Isleton, Jackson, Jacumba, Jamestown, Jenner, Johannesburg, Joshua Tree, Julian, Junction City, June Lake, Kelseyville, Kentfield, Kenwood, Kerman, Kernville, Keyes, King City, Kings Beach, Kings Canyon, National Park, Kingsburg, Kirkwood, Klamath, Klamath River, Kyburz, La Cañada, Flintridge, La Crescenta, La Crescenta, La Habra, La Habra Heights, La Honda, La Jolla, La Mesa, La Mirada, La Palma, La Puente, La Quinta, La Selva Beach, La Verne, Lafayette, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Almanor, Lake Arrowhead, Lake Elizabeth, Lake Elsinore, Lake Forest, Lake Hughes, Lake Isabella, Lake Los Angeles, Lakehead, Lakeport, Lakeshore, Lakewood, Lancaster, Landers, Larkspur, Lathrop, Lawndale, Laytonville, Lebec, Lee Vining, Leggett, Lemon Cove, Lemon Grove, Lemoore, Lennox, Leona Valley, Lewiston, Lincoln, Linda Mar, Lindsay, Littleriver, Littlerock, Live Oak, Livermore, Livingston, Llano, Lodi, Loma Linda, Loma Mar, Lomita, Lompoc, Lone Pine, Long Barn, Long Beach, Loomis, Los Alamitos, Los Alamos, Los Altos, Los Altos Hills, Los Angeles, Los Banos, Los Gatos, Los Olivos, Los Osos, Lotus, Loyalton, Lucerne, Lucerne Valley, Ludlow, Lynwood, Madera, Malibu, Mammoth Lakes, Manchester, Manhattan Beach, Manteca, Maricopa, Marina, Marina Del Rey, Mariposa, Markleeville, Martinez, Marysville, Maywood, McClellan AFB, McCloud, McFarland, McKinleyville, McKittrick, Meadow Valley, Meadow Vista, Mendocino, Mendota, Menifee, Menlo Park, Merced, Mi Wuk Village, Mi-Wuk, Middletown, Midpines, Mill Creek, Mill Valley, Millbrae, Milpitas, Mineral, Miramonte, Miranda, Mission Viejo, Modesto, Mojave, Mokelumne Hill, Monrovia, Montague, Montara, Montclair, Monte Rio, Monte Sereno, Montebello, Montecito, Monterey, Monterey Park, Moorpark, Moraga, Moreno Valley, Morgan Hill, Morro Bay, Moss Beach, Mount Shasta, Mountain Mesa, Mountain View, Mt Baldy, Mt Shasta, Murphys, Murrieta, Myers Flat, Napa, National City, Needles, Nevada City, Newark, Newbury Park, Newhall, Newman, Newport Beach, Nice, Niland, Nipomo, Norco, North Edwards, North Fork, North Highlands, North Hollywood, Northridge, Norwalk, Novato, Oak View, Oakdale, Oakhurst, Oakland, Oakley, Occidental, Oceanside, Ocotillo, Ojai, Olancha, Old Station, Olema, Olympic Valley, Ontario, Orange, Orange Cove, Orcutt, Orick, Orinda, Orland, Orleans, Orosi, Oroville, Oxnard, Pacific Grove, Pacifica, Pacoima, Palm Desert, Palm Springs, Palmdale, Palo Alto, Palos Verdes Estates, Panorama City, Paradise, Paramount, Parker Dam, Parlier, Pasadena, Paso Robles, Patterson, Pearblossom, Pebble Beach, Perris, Pescadero, Petaluma, Petrolia, Phelan, Phillipsville, Philo, Pico Rivera, Piedmont, Piercy, Pine Grove, Pine Valley, Pinecrest, Pinedale, Pinole, Pioneer, Pioneertown, Piru, Pismo Beach, Pittsburg, Pixley, Placentia, Placerville, Platina, Playa Del Rey, Pleasant Hill, Pleasanton, Plymouth, Point Arena, Point Reyes Station, Pollock, Pines, Pomona, Port Costa, Port Hueneme, Porterville, Portola, Portola Valley, Poway, Ramona, Rancho Cordova, Rancho Cucamonga, Rancho Mirage, Rancho Palos Verdes, Rancho Santa Fe, Rancho Santa Margarita, Randsburg, Ravendale, Red Bluff, Redcrest, Redding, Redlands, Redondo Beach, Redway, Redwood City, Redwood Shores, Reedley, Reseda, Rialto, Richmond, Ridgecrest, Rio Dell, Rio Vista, Ripon, Riverbank, Riverside, Rocklin, Rohnert Park, Rolling Hills, Rolling Hills Estates, Rosamond, Rosemead, Roseville, Ross, Rough and Ready, Round Mountain, Running Springs, Rutherford, Ryde, Sacramento, Salida, Salinas, San Andreas, San Anselmo, San Bernardino, San Bruno, San Carlos, San Clemente, San Diego, San Dimas, San Fernando, San Francisco, San Gabriel, San Jacinto, San Joaquin, San Jose, San Juan Bautista, San Juan Capistrano, San Leandro, San Luis Obispo, San Marcos, San Marino, San Mateo, San Miguel, San Pablo, San Pedro, San Rafael, San Ramon, San Simeon, San Ysidro, Sand City, Sanger, Santa Ana, Santa Barbara, Santa Clara, Santa Clarita,, Santa Cruz Santa Fe Springs, Santa Maria, Santa Monica, Santa Paula, Santa Rosa, Santa Ynez, Santa Ysabel, Santee, Saratoga, Saugus, Sausalito, Scotia, Scotts Valley, Seal Beach, Seaside, Sebastopol, Selma, Sepulveda, Shafter, Shasta Lake, Shaver Lake, Shell Beach, Sherman Oaks, Shoshone, Sierra City, Sierra Madre, Sierraville, Signal Hill, Silverado, Simi Valley, Sky Londa, Smith River, Soda Springs Solana Beach Soledad Solvang Sonoma Sonora South El Monte South Gate South Laguna, South Lake Tahoe, South Pasadena, South San Francisco, South San Jose Hills, Springville, Squaw Valley, St. Helena, Stanton, Stinson Beach, Stirling City, Stockton, Strawberry, Strawberry Valley, Stronghold, Studio City, Sugarloaf, Suisun City, Sultana, Summerland, Sun City, Sun Valley, Sunland, Sunnyvale, Sunset Beach, Susanville, Sutter Creek, Sylmar, Taft, Tahoe City, Tahoe Vista, Tahoma, Tarzana, Tecate, Tecopa, Tehachapi, Tehama, Temecula, Temple City, Templeton, The Sea Ranch, Thermal, Thousand Oaks, Thousand Palms, Three Rivers, Tiburon, Tomales, Torrance, Tracy, Trinidad, Trinity Center, Trona, Truckee, Tujunga, Tulare, Tulelake, Turlock, Tustin, Twain, Twain Harte, Twentynine Palms, Twin Bridges, Twin Peaks, Two Harbors, Ukiah, Union City, Upland, Upper Lake, Vacaville, Vallejo, Valley Center, Valley Ford, Valley Springs, Valyermo, Van Nuys, Venice, Ventura, Vernon, Victorville, Villa Park, Visalia, Vista, Volcano, Wallows, Walnut, Walnut Creek, Walnut Grove, Warner Springs, Wasco, Washington, Waterford, Watsonville, Wawona, Weaverville, Weed, Weimar, Weott, Westlake Village, Westminster, Westmorland, Westport, Westwood, Wheatland, Whitethorn, Whittier, Williams, Willits, Willow Creek, Willows, Wilmington, Windsor, Winterhaven, Winters, Wofford Heights, Woodlake, Woodland, Woodland Hills, Woodside, Wrightwood, Yermo, Yorba Linda, Yountville, Yreka, Yuba City, Yucaipa, Yucca Valley



• Warranties
• We want you to enjoy your product and we are confident that you will! Should you decide to return any or all of your items, we offer a 30 Day Limited Money Back Guarantee on futon frames that are not damaged or defective. To return your futon frame, you will need to contact us via email at sales@goldcoastfutons.com within 30 days of receiving it and request a "return authorization." In your email, please include your order ID, the full name(s) supplied in the billing and shipping information, and reason for your return. One of our Customer Care representatives will contact you with information about making your return. Please keep in mind, your product must be returned undamaged, in its original packaging and in re-sellable condition. Items damaged due to improper use or assembly may not be returned. A 20% restocking fee will be charged to all futon orders returned within 30 days. The customer is also responsible for all shipping charges that are incurred, including outbound shipping and return shipping. Upon receiving the undamaged re-sellable item, we will credit your card less the restocking fees and shipping charges. Cancellations can only be made if a product has NOT shipped or been manufactured. If the product has shipped or has been manufactured then our standard return policy would apply. All cancellations must be in writing and followed up with a phone call to our customer care department. If an order is cancelled a 5% cancellation fee will be applied before any refund is given. Gold Coast Futons will repair or replace any product under the terms of the warranty of each product sold. Please email in writing a detailed description of any damages. In the subject line, include the order ID and the words Warranty Claim. Proof of Damages may be requested by Gold Coast Futons and must be supplied by the customer to move forward on any warranty claim. Gold Coast Futons will be responsible for the repair or replacement of one or all parts of any damaged product and Gold Coast Futons reserves the sole right to determine what measures will be necessary to make repairs or replacements. Gold Coast Futons will supply replacement or repaired part(s), but will not cover the cost of shipping or any other costs involved beyond the cost of the part(s). No guarantee will ever be made that we will be able to match the finish of the product being repaired or replaced. We will, however, seek to obtain the best match within what we believe is reasonable match whenever possible.



• Return Policy
• In the event your product arrives damaged or defective, please contact us immediately. If your product arrives damaged at the time of delivery, YOU MUST document any visible damages on the Bill of Lading provided by the freight company. Notify Gold Coast Futons within 48 hours after receiving your order so that a claim can be processed by us. If your product does not appear to be damaged at time of delivery, please open all items and inspect immediately within 48 hours. Gold Coast Futons will arrange to ship a replacement part or item at no cost to you. In most instances, we may require proof of damages before a claim can be made. At our discretion, we may issue a return authorization for return of the damaged item. Do not discard any damaged items until your replacement part has been received and the damage has been resolved. Not all products are eligible for return. Futon mattresses are not returnable. Futon covers are considered special order and in many cases are cut and sewn for each individual customer. Therefore, futon covers are not returnable. If you want to be sure that you like the fabric before ordering the futon cover, we suggest ordering a swatch sample for $3.95 to be sure that you are happy with it. Any product that is not in stock at our facility and/or products that are ordered directly on behalf of the customer may not be returnable as well. Sample swatches are not returnable. Futon parts and futon hardware are not returnable. Please do not return any items without our return authorization, as your return will be refused. Please contact us if you have any questions about the return-ability of the products you are ordering.



• Store Hours
• Customer service is available as defined on the Contact Us page of this Web site.



• Miscellaneous
• VOID WHERE PROHIBITED:
  Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions (see Shipping - Delivery above). Gold Coast Futons and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
  
  GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Gold Coast Futons shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
  
  MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Gold Coast Futons with respect to this Web site. These Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Gold Coast Futons with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Gold Coast Futons. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of Gold Coast Futons, with the other provisions remaining in full force and effect.